GDPR Compliance Statement

Last Updated: January 2026

RSCU Cloud Backup (“RSCU”, “we”, “our”) is committed to protecting personal data and supporting compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
This statement explains how GDPR applies to RSCU Cloud Backup services.

1. Our Role Under GDPR
RSCU Cloud Backup primarily acts as a data processor when providing backup and data protection services to business customers (“Controllers”).
In limited cases (such as account administration, billing, and support communications), RSCU may act as a data controller for business contact information.

2. Customer Data Processing
RSCU does not access, analyze, or use customer backup data except as necessary to provide the Service.
Customer data is:
Stored in locations selected by the customer
Controlled by the customer
Processed only on documented customer instructions

3. Subprocessors
RSCU uses authorized subprocessors to deliver the Service, including infrastructure and support providers.
Where applicable, RSCU relies on MSP360 technology and its approved subprocessors.
A current list of subprocessors is available in our Third-Party Providers & Notices page and via MSP360’s published subprocessor list.

4. Data Subject Rights
Where RSCU acts as a data processor, requests related to:
Access
Rectification
Deletion
Restriction
Portability
should be directed to the relevant data controller (the customer or reseller).
Where RSCU acts as a data controller, data subject requests may be submitted to support@rscu.com.

5. Data Processing Agreement (DPA)
RSCU makes a Data Processing Agreement available to customers and resellers upon request.
Where MSP360 technology is used, MSP360’s Data Processing Agreement may also apply.

6. Security Measures
RSCU implements commercially reasonable technical and organizational measures to protect personal data, including encryption in transit and at rest, access controls, and secure authentication mechanisms.

7. International Data Transfers
Where personal data is transferred outside the European Economic Area (EEA), such transfers are conducted in accordance with applicable GDPR requirements, including the use of appropriate safeguards.

8. Contact
For GDPR-related questions or requests:
RSCU Cloud Backup
Website: https://www.RSCU.com
Email: support@rscu.com