Terms of service

RSCU Cloud Backup – Terms of Service

Last Updated: January 2026

These Terms of Service (“Terms”) govern access to and use of the RSCU Cloud Backup website and services (the “Service”) provided by RSCU Cloud Backup, operated by MSPBYTES, Corp. (“RSCU,” “we,” “us,” or “our”).

By accessing or using the Service, you (“Customer,” “you,” or “your”) agree to be bound by these Terms. If you are using the Service on behalf of a company or organization, you represent that you have authority to bind that entity.

 

 

1. Description of the Service

RSCU Cloud Backup provides subscription-based cloud backup and data protection services primarily for businesses, managed service providers (MSPs), and IT professionals.

The Service is delivered using third-party technologies, including MSP360 backup management software and third-party cloud storage providers selected by you or made available through the Service.

RSCU provides the Service as a managed offering. The Service is licensed, not sold.

 

 

2. Eligibility and Business Use

The Service is intended primarily for business and reseller use.
You must be at least 18 years of age and have legal capacity to enter into a binding agreement.

By using the Service, you represent that your use complies with all applicable laws and regulations.

 

 

3. Accounts and Authorized Users

To use the Service, you may be required to create an account. You are responsible for:

  • Maintaining accurate account information

  • Safeguarding login credentials

  • All activities performed under your account

You may authorize users within your organization. You are responsible for their compliance with these Terms.

 

 

4. Resellers

RSCU may allow approved customers (“Resellers”) to resell the Service to their own customers.

Unless otherwise agreed in writing:

  • RSCU contracts only with the Reseller, not the Reseller’s end customers

  • Resellers are responsible for billing, support, and compliance for their customers

  • RSCU may suspend or terminate Reseller access for non-payment, misuse, or policy violations

 

 

5. Subscriptions, Billing, and Payments

The Service is offered on a subscription basis.

  • Fees are billed in advance according to the selected plan

  • Subscriptions automatically renew unless canceled prior to renewal

  • You authorize RSCU (or its payment processor) to charge your selected payment method

Fees are non-refundable unless otherwise stated in writing.

RSCU reserves the right to modify pricing with reasonable notice.

 

 

6. Customer Data and Backups

You retain all rights to your data.
RSCU does not claim ownership of customer backup data.

RSCU facilitates the transfer of backup data to storage destinations selected by you. RSCU does not guarantee that backups or restores will be successful in all circumstances.

You are solely responsible for:

  • Selecting storage providers

  • Verifying backup integrity

  • Testing restores

  • Compliance with data protection laws

 

 

7. Acceptable Use

You agree not to use the Service to:

  • Violate applicable laws or regulations

  • Transmit malware or malicious code

  • Infringe intellectual property or privacy rights

  • Interfere with the operation or security of the Service

RSCU may suspend or terminate access for violations of this section.

 

 

8. Third-Party Services

The Service relies on third-party providers, including MSP360 and cloud infrastructure providers.

RSCU is not responsible for:

  • Third-party service interruptions

  • Data loss caused by third-party providers

  • Changes to third-party services outside RSCU’s control

Your use of third-party services may be subject to additional terms.

 

 

9. Support

Support availability and scope may vary based on your plan and reseller status.

RSCU may modify support methods or hours at its discretion.

 

 

10. Intellectual Property

All intellectual property related to the Service, excluding customer data, is owned by RSCU or its licensors.

You may not:

  • Reverse engineer or decompile the Service

  • Use RSCU branding without permission

  • Create derivative works of the Service

 

 

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”
RSCU DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

RSCU DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR MEET ALL REQUIREMENTS.

 

 

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • RSCU SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES

  • RSCU’S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO RSCU IN THE THREE (3) MONTHS PRECEDING THE CLAIM

 

 

13. Indemnification

You agree to indemnify and hold harmless RSCU from claims arising from:

  • Your use of the Service

  • Your data or content

  • Your violation of these Terms

 

 

14. Termination

Either party may terminate the Service upon notice.
RSCU may suspend or terminate access immediately for:

  • Non-payment

  • Security risks

  • Violation of these Terms

Upon termination, access to the Service will cease.

 

 

15. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.

 

 

16. Changes to These Terms

RSCU may update these Terms from time to time.
Continued use of the Service constitutes acceptance of the revised Terms.

 

 

17. Contact Information

RSCU Cloud Backup
Website: https://www.RSCU.com
Email: sales@rscu.com