Privacy policy

RSCU Cloud Backup – Privacy Policy

Last Updated: January 2026

RSCU Cloud Backup (“RSCU,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.RSCU.com or use RSCU Cloud Backup services (the “Services”).

This Privacy Policy is intended primarily for business and reseller customers, though it may also apply to individual users where applicable.

 

 

1. Scope of This Policy

This Privacy Policy applies to:

  • Visitors to www.RSCU.com

  • Businesses, resellers, and authorized users who create accounts or use RSCU Cloud Backup

  • Communications with RSCU via email, support channels, or portals

This Policy does not apply to third-party websites, services, or platforms that may be linked to or integrated with the Services.

 

 

2. Information We Collect

a. Information You Provide to Us

We may collect:

  • Business name and contact information

  • Names, email addresses, and login credentials of authorized users

  • Billing and payment-related information (processed by third-party payment providers)

  • Support requests and communications

b. Information Collected Automatically

When you visit our website or portal, we may collect:

  • IP address and device/browser information

  • Usage logs and access timestamps

  • Cookies and similar technologies used for basic site functionality and analytics

c. Backup Data

RSCU Cloud Backup facilitates the transfer and storage of customer backup data to storage locations selected by the customer.
RSCU does not access, view, or use the contents of customer backup data, except where required to provide support at your request.

 

 

3. How We Use Information

We use personal information to:

  • Provide, operate, and maintain the Services

  • Create and manage accounts

  • Process billing and payments

  • Provide technical support and respond to inquiries

  • Communicate service-related notices and updates

  • Improve service reliability and security

  • Comply with legal and regulatory obligations

We do not sell personal information.

 

 

4. Service Providers and Subprocessors

RSCU uses third-party service providers (“Subprocessors”) to operate and deliver the Services.

These may include:

  • MSP360 – backup management and platform technology

  • Cloud infrastructure providers selected by customers (such as AWS, Microsoft Azure, Google Cloud, Wasabi, or Backblaze)

  • Providers for billing, analytics, communications, and customer support

These Subprocessors are authorized to process personal information only as necessary to provide the Services.

A current list of MSP360’s authorized subprocessors is available on MSP360’s website.

 

 

5. Data Retention

We retain personal information only for as long as necessary to:

  • Provide the Services

  • Meet contractual obligations

  • Comply with legal, accounting, or regulatory requirements

Upon termination of Services, account information may be deleted or retained as required by law or legitimate business purposes.

 

 

6. Data Security

We implement commercially reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, or misuse.

However, no system is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.

 

 

7. International Data Transfers

RSCU operates primarily in the United States. If you access the Services from outside the U.S., your information may be transferred to and processed in jurisdictions where data protection laws may differ.

Where required, appropriate safeguards are used to protect personal data.

 

 

8. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access personal information we hold about you

  • Request correction or deletion of personal information

  • Object to or restrict certain processing activities

Requests may be submitted using the contact details below.

 

 

9. Cookies and Analytics

We use cookies and similar technologies for:

  • Essential website functionality

  • Basic analytics to understand site usage

You can control cookies through your browser settings, though disabling cookies may affect site functionality.

 

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Continued use of the Services after changes become effective constitutes acceptance of the revised Policy.

 

 

11. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, contact us at:

RSCU Cloud Backup
Website: https://www.RSCU.com

Email: sales@rscu.com