Privacy Policy

Last Updated: January 2026

RSCU Cloud Backup (“RSCU,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.RSCU.com or use RSCU Cloud Backup services (the “Services”).
This Privacy Policy is intended primarily for business and reseller customers, though it may also apply to individual users where applicable.

1. Scope of This Policy
This Privacy Policy applies to:
Visitors to www.RSCU.com
Businesses, resellers, and authorized users who create accounts or use RSCU Cloud Backup
Communications with RSCU via email, support channels, or portals
This Policy does not apply to third-party websites, services, or platforms that may be linked to or integrated with the Services.

2. Information We Collect
a. Information You Provide to Us
We may collect:
Business name and contact information
Names, email addresses, and login credentials of authorized users
Billing and payment-related information (processed by third-party payment providers)
Support requests and communications
b. Information Collected Automatically
When you visit our website or portal, we may collect:
IP address and device/browser information
Usage logs and access timestamps
Cookies and similar technologies used for basic site functionality and analytics
c. Backup Data
RSCU Cloud Backup facilitates the transfer and storage of customer backup data to storage locations selected by the customer.
RSCU does not access, view, or use the contents of customer backup data, except where required to provide support at your request.

3. How We Use Information
We use personal information to:
Provide, operate, and maintain the Services
Create and manage accounts
Process billing and payments
Provide technical support and respond to inquiries
Communicate service-related notices and updates
Improve service reliability and security
Comply with legal and regulatory obligations
We do not sell personal information.

4. Service Providers and Subprocessors
RSCU uses third-party service providers (“Subprocessors”) to operate and deliver the Services.
These may include:
Cloud infrastructure providers selected by customers (such as AWS, Microsoft Azure, Google Cloud, or Backblaze)
Providers for billing, analytics, communications, and customer support
These Subprocessors are authorized to process personal information only as necessary to provide the Services.

5. Data Retention
We retain personal information only for as long as necessary to:
Provide the Services
Meet contractual obligations
Comply with legal, accounting, or regulatory requirements
Upon termination of Services, account information may be deleted or retained as required by law or legitimate business purposes.

6. Data Security
We implement commercially reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, or misuse.
However, no system is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.

7. International Data Transfers
RSCU operates primarily in the United States. If you access the Services from outside the U.S., your information may be transferred to and processed in jurisdictions where data protection laws may differ.
Where required, appropriate safeguards are used to protect personal data.

8. Your Rights and Choices
Depending on your location, you may have rights to:
Access personal information we hold about you
Request correction or deletion of personal information
Object to or restrict certain processing activities
Requests may be submitted using the contact details below.

9. Cookies and Analytics
We use cookies and similar technologies for:
Essential website functionality
Basic analytics to understand site usage
You can control cookies through your browser settings, though disabling cookies may affect site functionality.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
Continued use of the Services after changes become effective constitutes acceptance of the revised Policy.

11. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, contact us at:
RSCU Cloud Backup
Website: https://www.RSCU.com
Email: sales@rscu.com